Athens Power Pro in Athens, GA Closed now

Reviews about Athens Power Pro

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  November 05, 2019, by Marcus Williams
  I purchased a chainsaw here because there was a chance I would need it due to hurricane Irma. Thankfully I did not need it so I went to return it and was told I could not. I asked why not and the words out of his mouth were "don't start" as he shook his head. I told him I was not informed of this policy and asked why I wasn't told when I purchased it. He then said "you can't return a car after you buy it, it is the same thing." WOW buying a chainsaw is like buying a car?? I told him I never even took it out of my truck from when I bought it but he didn't care. I asked if I signed something with this information, I then asked is there a sign displayed in the store and all I got was attitude. After he answered "no' to those questions I asked "how am I supposed to know" several times and he finally said "I DON'T KNOW HOW YOU ARE SUPPOSED TO KNOW and I'm not going to argue about it", To make things worse the chainsaw leaks and needs to be fixed - brand new, never even taken out of the truck! I guess I will find anither dealer to fix it under warranty because that guy will never ever bennefit from my patronage again, warranty or not. I can accept the policy but he didn't have to be a jerk right from the start. The store does indeed have accountability in how they conduct business. Based on my experience they just do not care. What a shame, it is my first purchase since moving here. Maybe that was a mistake, hopefully this guy is not the norm here.